Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2024
Quick Summary
- • We collect minimal information necessary to provide our service
- • We never sell your personal data to third parties
- • All communications are encrypted and secure
- • You can request to see, modify, or delete your data at any time
- • We use your information only to match you with suitable properties
Information We Collect
Information you provide
- • Contact information (name, phone number, email)
- • Travel preferences and requirements
- • Booking details (dates, guests, budget)
- • Communication history with our team
Information we collect automatically
- • Website usage data (pages visited, time spent)
- • Device information (browser type, operating system)
- • IP address and general location
- • Cookies and similar technologies
How We Use Your Information
- • To match you with suitable properties based on your requirements
- • To communicate with you about bookings and services
- • To improve our service and user experience
- • To process payments and handle transactions
- • To provide customer support and resolve issues
- • To comply with legal obligations
Information Sharing
We do NOT sell your data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Limited sharing for service delivery
- • With property hosts (only necessary booking information)
- • With payment processors (for transaction processing)
- • With service providers (hosting, analytics, customer support)
- • When required by law or to protect our rights
Data Security
- • All data is encrypted in transit and at rest
- • We use industry-standard security practices
- • Access to personal data is limited to authorized personnel
- • Regular security audits and updates
- • Secure payment processing through trusted providers
Your Rights
Access
Request a copy of your personal data
Correction
Update or correct your information
Deletion
Request deletion of your data
Portability
Export your data in a common format
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser.
Types of cookies we use:
- • Essential cookies (required for website functionality)
- • Analytics cookies (to understand website usage)
- • Preference cookies (to remember your settings)
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically, this means keeping data for the duration of your relationship with us plus a reasonable period thereafter.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or want to exercise your rights, please contact us:
WhatsApp: +91 98765 43210
Email: privacy@hoztr.com
Response time: Within 48 hours